After sending out an invitation for a reviewer to access the file review portal, a Sonido user may be notified of any comments that the reviewer saves during their review. This will be the signal that the studio can take the next steps in collaborating with the reviewer and providing additional audio file revisions (uploading new versions), as necessary.
EMAIL NOTIFICATION SETTING
In order to receive email notifications for audio review comments, a Sonido user must enable the notification setting. By default, this setting will be set to "Off". My enabling this setting, the user will receive email notifications for any saved comments in the File Review port for any project in Sonido.
To turn on the file review email notification setting, you will select your name and image in the top-right corner of your Sonido account, then select "My Profile". Next, select the "Options" tab. The last setting in the list will display "File Review Email Notification" - you will change this to "On" and save.
FILE REVIEW EMAIL NOTIFICATIONS
When a reviewer saves a comment on an audio file, you will receive an email notification that includes the details of the comment that has been saved. The email notification will include the Project Name, the Audio File Name, the time region selected that applies to the comment, the reviewer name and the comment text as a reference to the comment.
Each comment saved by the reviewer will send as an individual email notification. This is by design to ensure that you do not miss any comments and are in a position to respond more quickly to be more efficient with your time.
FILE REVIEW NOTIFICATION
Another form of notification you may see when a reviewer has added a comment is within the bell icon in the header of your account. When a new comment is added, you will see a new notification is displayed for your review. Selecting the bell will show the details of the notification, and you may click on the notification to open the file in File Review directly.
ACCESSING THE FILE REVIEW PORTAL
As a Sonido user, you also have access to the File Review portal on a project. However, you will access each audio file individually, rather than display all files within the single portal.
To open the portal for an audio file, navigate to the appropriate Project and scroll down to the File Review section. Under each audio file that has been included in the File Review portal, you'll see a "Review File" icon . Select this icon for the audio file you'd like to open within the File Review portal.
Sonido will stream your audio files in whatever audio file format and quality you upload to the Project Files section in a Project. Sonido does not compress or convert the audio files any way, meaning that all audio streaming is performed in a truly lossless format.
Due to the size of high-quality files, such as large WAV files, the load times for opening each audio file may vary.
You can press the play button to begin the audio playback on the audio file.
By scrolling back and forth on the audio stream, you will see shaded regions where one or more reviewers have added comments to the audio file. You can simply click within any shaded region to open the comment that corresponds with the selection in the audio stream.
REPLYING TO COMMENTS
By replying to reviewer comments, you begin to collaborate on understanding the feedback that is provided. You may select the "Reply" link below any comment to provide your own response in reply. Then, press "Submit" to save the reply.
After saving your reply, the reviewer will receive an email notification of your reply, keeping the lines of communication moving in a fully collaborative nature.
CHANGING A COMMENT STATUS
As you review the comments provided by a reviewer, you will begin managing the comments as a part of your revision workflow. This may involve changing a comment status to "Complete" once you have completed the necessary audio revisions within your DAW, or changing the status to "Rejected" should a change be unnecessary.
To change the status of a comment, select the pencil icon next to the current status, then select the appropriate status in the list and save the change.
The reviewer will not be notified of a status change, but they will be able to see the updated status on comments the next time they log in to the file review portal.
ADDING COMMENTS TO AUDIO FILES
Just like a reviewer, you may also add comments to the audio file should have want to call something out to the reviewer.
When you find an area of the audio where you wish to enter a comment, you may select the area within the time stream by clicking or touching a start point and dragging to a desired end point. Upon selecting this region within the audio time stream, a comment area will then display where you may select a region color and enter comments to save to the audio time stream.
At any time before saving a comment, you may select and drag the region to shift the start and end point, or may select "Cancel" to remove the region entirely from the playback stream.
After entering a comment, you will select "Submit" to save the comment.
You could continue to add additional comments to this audio file or select other audio files from the File Delivery section on the Project and repeat these same steps. There is no limit to the number of comments that may be added, but it is recommended to be careful of adding overlapping regions, as this may result in poor understanding of the desired revisions.
You may select the pencil icon within a comment that you have saved to edit the content of the comment. After making any necessary changes, remember to save the updates.
The edit option is not recommended for making major conceptual changes to comments, but is intended for small edits to the existing content. To add major changes or include additional insight, you may add a reply to your original comment, which helps preserve the full comment stream.
If you wish to delete a comment, you may do so by selecting the icon that displays to the left of the comment area. This will delete the full region selected and comments associated with the selection. Once deleted, the comments cannot be restored.
You cannot delete comments by reviewers, but can only delete your own comments.
By default, the initial audio file that is added to the file review portal is "Version 1". As you complete revisions and bounce a new audio file version, you may uploaded new versions of the audio file within your file review portal, which will update to "Version 2", "Version 3" and so forth. This is typically used to allow reviewers to reference the differences between audio versions after revisions are complete.
To upload a new version of an audio file, open the desired file review portal for the audio file you wish to update. Then, select the "Upload New Version" button displayed at the top-right corner of the file review page.
A browse window will open, allowing you to select the appropriate new version of the audio file. After selecting the file, the upload will begin. After the upload is complete, the file review portal will refresh and the new audio file version will be available to you and to reviewers by selecting the appropriate version in the Version dropdown. When uploading a new version, the audio file also saves to your Project Files for the Project automatically, saving you an extra step of performing the file upload manually.
Once the new version is available, the reviewer will receive an email notification making them aware of the new version, as well as a link where they can access the new version in the File Review portal. At this point, the file review process will continue until all revisions and file versioning is complete and you are ready to deliver the final files to your client.
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